AVAYA OMAN – AVAYA TELEPHONE SYSTEM

AVAYA IP OFFICE is a complete intelligent communications solution with full-featured telephony/voice communications, networking, messaging and contact center capabilities. Avaya Office Telephone System Works with traditional circuit-switched and IP lines. Companies can add data and IP telephony capabilities as needed, and it can function in either PBX or key system mode. Avaya IP OFFICE is an IP PBX / Hybrid system in a compact and easy-to-deploy unit.

Avaya IP OFFICE fills the gap between yesterday’s circuit-switched PBX’s and Key Systems and the IP-only solutions of tomorrow by meeting the total office communications needs of small-to-medium sized businesses

PABX is an automatic telephone switching system within a company that allows for the efficient management and monitoring of all telephone communications between employees and clients. With the addition of moving voice data over an IP connection through VoIP and the integration of traditional switchboard functions, a range of new features opened to businesses.

The Avaya IP Office PABX System is designed specifically for businesses of between 4 to 1000 users and delivers the same communication capabilities of large enterprises. This solution unifies communications, providing employees with a solution that allows them to handle all their business communication on the device of their choice: laptop, mobile device, office or home phone – using wired, wireless or broadband connections. The New Avaya IP Office Version 10 Packed with more advanced features such as webrtc and workforce optimization.

Features of the Avaya IP Office include:

  • Networking of up to 32 sites
  • 128 party conferencing
  • Voicemail
  • Multiple call support
  • Telephone management system (TMS)
  • Menu driving tools including audit trail
  • Menu driving tools including audit trail
  • Auto call distribution to customised routes
  • Auto call distribution to customised routes
  • Voice recording
  • Caller ID
  • Call Centre functionality.

AVAYA Phones

The power of the Avaya IP500 Office Telephone Systems has placed at your fingertips thanks to a range of very smart, very intuitive Avaya phones. Designed to be incredibly simple to use, the different Avaya phone models can be mixed and matched to provide a customized solution that meets both your budget and performance requirements. The Avaya Office IP500 supports a wide range of Desk Telephones, including 3rd Party analog phones, a wide selection of Avaya digital phones and a full range of Avaya IP phones and certified third-party SIP Phones. Check out our complete range of Avaya digital handsets, Avaya Conference Phones, and Avaya IP handsets.

Avaya comes up with the new j100 Series IP phones which give the customers a competitive price advantage. The j100 series IP phones consist of 4 models of office phones. The Phone models are  J129, J139, J169, and J179. The J129  and J179 office phones support wifi connectivity. All the J100 Series phones support SIP Protocol. The H.323 Support is limited in Avaya J169 IP Phone and J169 IP Phone. All the J100 Series phone models support high-quality wideband audio and Duplex Speakerphone. Headset connection is supported in all the models except J129 IP Phone. Power Over Ethernet and Dual Port Ethernet is a common feature in all the J100 Phone Models. Most importantly the SIP Protocol support makes these phones compatible with Non-Avaya Platforms. The Avaya J179 IP Phone support eight lines and Calendar Integration. The J139 IP Phone carries the line support of 4 and the Avaya J169 IP Phone support 4  line. The J129 IP Phone lice capacity is limited to only one. Colour Display is offered in J139 and J179.

Avaya Wireless handsets and twinning offer employees mobility around the office. For those employees working away from the office, comprehensive and easy to use call forwarding features, Softphone and a remote access service allow them to stay in contact and access centralized resources at all times.

WHY AVAYA

The Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution, Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.

The New Avaya  Release 11

Avaya Coming up recently with the new version of IP office called Release 11 with many improvements and feature enhancements. Avaya Introduced new workforce optimization features for any company committed to giving the very best customer experience. When it comes to contact center Avaya allow centrally record and playback an agent call and see what they were doing on screen. It’s a very efficient way to check the quality of the agent, and it allows the business to always offer the best service to their customers. Avaya in UAE grows far compared to its competitors because of the trust and quality offered by Avaya telephone systems. With the new Avaya release 11, There have been significant advancements in security and resiliency. Avaya IP Office Phone System is always the best investment in your office communication because the system can grow when your company expands.

IP Office 11 offers a comprehensive set of communication features to enable efficient and fast responses to customer phone calls. Features such as Caller ID Display and Call Tagging allow users to see who is calling and who they are calling before they pick the call up. Client information can be displayed on a user’s PC.

Messaging enables users to manage all of their messages, both emails and voicemails, in one place. Since the main messaging platform is typically email, IP Office enables users to manage voicemails through the email system in order to keep all messages synchronized through one user interface. IP Office offers two voicemail options: Embedded Voicemail and Voicemail Pro.

In a distributed branch environment, the enterprise branch can choose an IP Office voice mail system or a centralized voice mail system for users. If the distributed environment is connected to CS 1000, users can also use Avaya CallPilot® as their voice mail system

IP PBX Avaya – Price

The cost of an IP PBX Avaya is determined by many factors, such as the IP network infrastructure of the customer, its bandwidth and scalability, network protocols, applications, and types of phones. After all, the required parameters and requirements of our experts will prepare you an offer. As a Avaya Partner in Oman, we carry the best prices for our partners as well as customers. An Avaya IP PBX System enables your entire team to connect, communicate and collab orate in real time.

Avaya Aura & Avaya Call Center

Avaya Aura is a Perfect communication suite for businesses who seek complete unified communication. Avaya Aura can scale up to 25000 locations and 250000 users. Avaya Aura is created with five elements. That is Communication Manager, Presence, Application Enabler, System Manager and Session Manager. Avaya Aura is designed to work as a core communication platform which is capable of delivering presence, Unified communication,  Call Center and Contact Center solutions. With a SIP architecture, Avaya Aura is perfectly suited for a complex communication network. Avaya  Aura enables voice, video, messaging, presence, and Web applications to users in every location. Avaya offers web services and API to allow third-party applications to access unified communications and call center capabilities. Aura communication platform enables the convergence of digital and analog telephony with IP, in an efficient and solid way. As an Avaya  Business Partner, Vector Digitals provides comprehensive communications systems, applications, and support including Voice over IP (VoIP), SIP, converged network integration, call centers, Contact centers mobility and data networking solutions.

Avaya Aura Call Center

Avaya Aura Call Center solution enables the enterprise to manage a smart, simple, robust and highly available call centers. Avaya Aura call center is an open communication system with the most reliable and advanced security levels. The Aura Call center offer reliable smart and differential voice and data applications, help to increase Contact Center productivity level and improve customer satisfaction by providing sound processes, in an efficient and straight forward way.

Contact the Leading Avaya Distributor in Oman for your Solutions.