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Introduction

Ideacity Services & Trading is an Oman based System Integrator Company which provides Computer & Information Technology Services. The company established in 2018 by the highly qualified and experience team of engineers. The company is an authorized business partner for Avaya, Cisco, Mitel, Fortinet, Microsoft, Aruba, Dell, HP, Lenovo & APC in Oman region. We have expertise and provide AMC, Sales, Implementation & Support Services on following extremes.

  1. Unified communications: –
    • IP Telephony Solution
    • Call Centre Solution
    • Video Conference Solution
    • Call Billing Software
    • Call Recording Software
    • Interactive Voice Response Software
    • Auto-Attendant & Voicemail System
  2. Networking: –
    • Data Centre Solution
    • Network Design & Setup Services: Routers, Core Switches, Edge Switch, Wi-Fi Access Point
    • Server Installation & Administration
    • Network Security- Firewalls
    • Physical Security- CCTV, Access Control
    • Power Supply-UPS & Batteries
    • Cloud Based Services-AWS, Azure & Google
    • Interactive Display-Smart Board
    • Structure Cabling
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Avaya

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Dlink IP PBX

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Cisco Telephony

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Grandstream PBX

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Panasonic PBX

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NEC PBX

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Yeastar PBX

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IP Phones

Our Support Excellence

Trained to Support-To meet customer expectations, we trained our employee to perform better and to ensure a high level of professionalism, efficiency, and Reliability.

  • We have highly qualified and experienced team of IT professionals Understand the existing
    issues/challenges and resolved the issues accordingly.
  • Honest and transparent in business practices and advice.
  • Clear Communication to understand the requirement.
  • Consultative approach keeps you updated as per new technology to enhance your
    capabilities.

Our Support Practice

E-Mail:  support@ideacityservices.com
E-Mail:  uma@ideacityservices.com

Call: +968 24820299, 98048473

On Site –Our working Hours are from 8:00 AM- 6:00 PM from Sunday to Thursday. We are closed on
Friday, Saturdays, and public Holidays.

Normal Visit Response Time – 3-5 Hours within 150 Km’s from our office.

Critical Response Time– 1-2 Hours Online and Visit